About Syntari
Access control and CCTV, from one team.
Based in Stoke-on-Trent · Staffordshire
What we are
Two disciplines,deliberately kept together.
Syntari is a Stoke-on-Trent security technology company with a narrow focus: the hardware that decides who can open a door, and the cameras that record what happens around it. We keep the range small so that everything in it is something we do properly.
Access control
Who gets in
Paxton access control, surveyed, fitted, configured and handed over by the people who will still be answering the phone about it a year later — door hardware, readers, credentials and the rules behind them.
- Paxton10 access control, with Net2 and Solo to follow
- Door hardware, readers and cabling
- Survey, install, configure, train, support
CCTV
What happens
Cameras specified around the sight lines your building actually has and set up to give footage you can use — on their own, or on one platform with your doors. We aren't tied to a manufacturer, so the survey decides the system.
- Hikvision, HiLook, Zosi, Paxton and most major systems
- Standalone, or integrated with Paxton10
- Remote viewing set up and handed over
Why it matters
The gap between the doorand the camera.
The usual arrangement is that one company fits your doors and a different company fits your cameras. When something happens at a door — it was opened, and the footage doesn’t show who by — each one is very confident the problem belongs to the other.
We took the other route: survey, fit and support both, with the same engineers. The camera positions and the door hardware are worked out on the same visit, and where it helps, Paxton10 runs the doors and the cameras on one platform — so a door event and the footage of it sit in the same place. There is nobody to pass the problem to, which turns out to be the most useful property of all.
- One number to ring
- Whether it's a reader that won't read or a camera that's lost its picture, it's the same phone number and the same team.
- Planned on one survey
- Where the cameras go and what the doors need are worked out on the same visit, so the cabling is planned once rather than twice.
- Specified together, or not at all
- If you want cameras and doors working as one system, that can be designed in from the start instead of bolted together afterwards.
How we work
Four things we'll hold to.
Every one of these is written so you could hold us to it. That's the only kind worth putting on a website.
The survey decides the system, not the stockroom
We aren't tied to a single manufacturer, so the recommendation comes from what your building actually needs rather than from what we happen to have on a shelf. Sometimes that means telling you the cheaper option is the right one.
The people who fit it are the people who support it
There's no handoff to a call centre that has never seen your site. When something needs looking at, you're talking to someone who knows how it was wired because they wired it.
We say when something isn't a good idea
If a job is outside what we can do properly, or the thing you've asked for won't achieve what you want, we'll say so. A system that disappoints you eighteen months from now is worse for us than a quote we didn't win.
Nothing quoted that hasn't been looked at
Access control and CCTV both live or die on details you can only see in person — sight lines, cable routes, what the door frame is actually made of. We survey before we price.
Where we work
Local, on purpose.
Our engineers cover Stoke-on-Trent and the surrounding Staffordshire area — close enough to be on your site quickly, both for the install and for whatever comes after it. We don't pretend to be national.
On-site installation
- Stoke-on-Trent
- Hanley
- Burslem
- Tunstall
- Fenton
- Longton
- Stoke
- Newcastle-under-Lyme
- Kidsgrove
- Trentham
- Staffordshire
Just outside this list? Ask anyway — if we can reach you and do the job properly, we will. If we can’t, we’ll say so rather than waste your time.
Get in touch
Tell us aboutyour building.
A door, a few cameras, or a whole site. Send us the details and we’ll come back with a straight answer.